Refund and Returns Policy

At DriveBooster, we want to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a transparent and straightforward Refund and Returns Policy. Please review the following information to understand our policy regarding refunds and returns.

  1. Eligibility for Refunds and Returns:

    • Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support within 15 days of receiving the item. We will assess the situation and provide you with a suitable resolution, which may include a refund, replacement, or repair, depending on the circumstances.
    • Incorrect Orders: If you receive an incorrect item or the wrong order, please notify us within 5 days of delivery. We will rectify the issue by arranging the return of the incorrect item and sending you the correct product promptly.
    • Change of Mind: We understand that circumstances may change, and you may decide to return a product due to personal reasons. In such cases, please refer to our “Return Process” section below for further instructions. Please note that return shipping costs may be the responsibility of the customer unless otherwise specified.
  2. Return Process:

    • To initiate a return, please contact our customer support within 5 days of receiving the product. Provide the necessary details, including your order number, product information, and reason for the return.
    • Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number, along with instructions on how to return the item.
    • Please ensure that the product is returned in its original condition, including all accessories, manuals, and packaging. We reserve the right to reject a return if the item is not in its original state or if it shows signs of misuse, damage, or tampering.
    • Once we receive and inspect the returned item, we will process your refund or initiate the appropriate resolution within 20 days. Refunds will be issued using the original payment method, unless otherwise agreed upon.
  3. Exclusions and Limitations:

    • Certain products may have specific return restrictions due to hygiene reasons, licensing agreements, or other considerations. These may include software, digital downloads, consumable items, and items marked as non-returnable. Please check the product description or contact our customer support for more information regarding the eligibility of a particular product for returns.
    • Customized or personalized products are generally non-returnable unless they are defective or damaged.
    • Return shipping costs may be the responsibility of the customer unless otherwise specified.
  4. Customer Responsibilities:

    • It is the customer’s responsibility to ensure that the product is returned securely and adequately packaged to prevent damage during transit.
    • Customers are encouraged to retain proof of return shipment, such as tracking numbers or receipts, for reference and to facilitate the return process if necessary.

Please note that this Refund and Returns Policy is applicable only to purchases made directly from,  If you purchased our products through a third-party retailer, please refer to their respective refund and returns policy.

If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with DriveBooster.

Last updated: 05/23/2023

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